Or is it time to reconsider NCH's old and possibly outdated reputation? We dove in and tested it ourselves. NCH Software develops and releases a huge number of media editing and file conversion utilities and more. These tools include sound editors, accounting software, document converters, CD label makers, inventory management, an FTP client, and even a free point-of-sale system.
As you see, NCH Software offers a broad selection of tools. Downloads are available directly on their site, as well as across the web on several free software download sites. NCH Software's customer care appears vastly improved now than in the past.
We previously reported that NCH Software shuns the most popular social media channels, but as of this writing, they seem quite active on Facebook and Twitter and I've seen them post on some tech forums too. The most common course of action they offer is directly contacting their Software Technical Support team. Furthermore, the main NCH Software site has a "Chat Now" feature that's quick to respond and offers direct support on some issues.
That said, the level of support depends on your paid-for Technical Support Plan. All NCH Software users have access to email support, but paid users receive priority help ahead of free users: Platinum ahead of Gold and Gold ahead of Silver. NCH Software offers a surprisingly broad range of editors, converters, and other software.
They're often one of the first search results to pop up too, especially when looking for a specific conversion type. You might wonder if a company with such a vast array of software cuts development corners. It doesn't appear that they do. However, there are significant differences between the free and paid versions of their products. You can download and install the majority of NCH Software's catalog free of charge.
The free period usually lasts around one month, and during that time you have complete, unfettered access to the utility. When that period ends, you have two choices: pay for a license to continue using the full version, or fall back to a restricted-but-functional free version. NCH Software sells licenses for their products. So it looked to good to be true so I googled it and found that a few people had had their anti-virus inform them that Fling is a trojan!
I have since read that this was a false positive and it's been fixed. Anyway, I'm feeling a little paranoid about it now. NCH has some very useful software, but I'm never using them again. They install all kinds of little hooks into other software.
Beware NCH. As others have said, it's very difficult to impossible to remove NCH software. It's a shame. Double click the new name and you will display a series of subdirectories. In the next steps it is very important that you make no changes to the registry other than the one I am going to tell you about.
Click on the Windows emblem in the lower left corner of you task bar. Press Enter. I have used express invoice for a year now, and it was great until developed a bug. I was on the internet for days trying to figure out this bug, that I discovered other users also encountered. No solution was working including an upgraded download. I would have bought the paid version but was wary considering their support policy.
Try contacting this company for anything.. There is actually no way to contact the company unless you purchase support. First two levels of support cost 40 and 57 dollars US and only entitle you to a very limited amount of emails from support I chose the platinum support, 9 minute emails and two 15 minute phone calls only from 9 to five for 63 bucks US, I must use them all over a three month period or I lose what I have bought and the cheaper support pkgs.
Are even shorter in terms of access. So far, I have paid and they are already past the 24 hour turnaround time promised for a response. They also make you agree to no refund even if they do not fix your problem. Buy at your own risk, this company has blatantly decided to make support a frustrating endeavor for their users. It installs itself everywhere, then prevents you from uninstalling it. Basically this is a trojan.
It took me almost an hour of hard work to get rid of it and I am a senior Windows professional. Most of the virus scanners don't react because this actually has some sound editing properties.
Anyway, this company should be sued by everyone fooled to install this invasive and abusive piece of software. This is trojan practices. It's a fantastic audio file editor. It has a few minor bugs in the interface, but does a great job of carefully controlled improvement of. NCH is in business to make money - surprise, surprise! So, they do their best to sell you other software. If you let it, it will install a thing called the NCH toolbar in your browsers. This has links to software that some paranoid utilties call a trojan.
My wife installed it by accident and it took me all of 3 minutes to get rid of it completely. If you say yes to extras and demos, NCH will install things you may not want. On the other hand, they may be useful to large numbers of people. Discover the best free software available for audio, video, graphics, business and utilities.
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