Broadway ticket fees can increase the price Broadway Tickets. There are only two official Broadway ticket outlets that are approved to sell face value Broadway Tickets.
These locations can also sell discounted tickets, provided you already have the discount code. By buying tickets in-person, at the box office, you can avoid paying any ticketing fees, that get a lot more expensive the more tickets you purchase.
If you are buying just two tickets, then fees may be worth paying for the convenience of buying online ot over the phone, but for three tickets or more, then in-person at the box office is the right way to go. Each Broadway theater has its own box office, so you can buy a ticket in advance and in person for the Broadway show currently playing or a show soon to open at that particular theater during its normal business hours. Buying Broadway tickets directly at the theater box office is advantageous because then you don't have to pay any of the handling or convenience charges that Ticketmaster and Telecharge will add to your Broadway tickets bill if you buy online or over the phone.
All sales are final. No exchanges or refunds, except under certain circumstances. If you have entered your payment information but have not finalized your purchase, you can abandon your order and will not be charged.
Depending on how far in advance you place your order, we offer several delivery and pickup options: U. We do not ship to international addresses, so customers outside the U. Can I have my tickets mailed to an address other than my billing address? If you do not want your tickets mailed to your billing address, choose Print at Home or Box Office Hold. You should receive a confirmation email within 24 hours of placing your order. You can also email Telecharge Customer Service at tickets telecharge.
I ordered tickets but have not received them. Please allow 10 days for ticket delivery via the U. Postal Service.
Incorrect billing or shipping information can slow down ticket processing and delivery. For information about your delivery method, check your confirmation email or order info on this site. If you think your tickets were lost or stolen, please call Telecharge Customer Service at or I received my confirmation email and the mailing address for the tickets is incorrect.
If your address is incorrect, contact Telecharge Customer Service at or I purchased tickets for a show that closed before the performance I chose.
When a show closes, we contact customers by phone, email, or mail with information about the schedule change. Most orders for canceled performances will be refunded automatically, unless the customer chooses to exchange their tickets for an earlier performance. I requested my tickets for "Box Office Hold" pickup. How do I get them? Box Office Hold tickets may be picked up at the venue, generally beginning 24 hours after purchase, up until just before the show.
Check the event page on Telecharge for box office hours. You may be asked to present the credit card you used to purchase the tickets, along with a photo ID.
I did not receive a receipt with my tickets; what should I do? If your tickets were sent via U. Postal Service or FedEx, a receipt should have been included. If it is missing, email Telecharge Customer Service at tickets telecharge. Be sure to provide your email or mailing address, so we can send a new receipt. My tickets were lost or stolen; what should I do?
Please call Telecharge Customer Service at or Phones must be turned off during the performance, but you may be able to take pictures and share your experience before and after the show, and at intermission. Many theatres offer free Wi-Fi, and shows have great ways to share social content and be a part of the conversation. Can I bring my own food and drinks into the theatre?
Outside food and beverages are not permitted in the theatre, unless medically necessary. Can I bring my luggage to the theatre? Due to heightened security, you should avoid bringing packages, luggage, shopping bags, and backpacks to the theatre.
All bags and packages are subject to inspection prior to entry. Many theatres will not check luggage or packages. Anything brought into the theatre must fit on your lap or completely under your seat without blocking any aisles or passageways. What are the venue policies? No weapons permitted on the premises. All patrons must have a ticket to enter the theatre. Please have your ticket available for inspection at all times. Your cooperation is appreciated. Children under the age of four will not be admitted.
The use of cameras, cell phones, and other recording devices inside the theatre is strictly prohibited by law. Each show page contains information on that venue's accessibility for patrons in wheelchairs and how to buy tickets if you have visual or mobility impairment. Is accessible seating available? Most venues have accessible locations designated for patrons who use wheelchairs. Wheelchair transfer seats with folding armrests are available.
Companion seats are also available. Are wheelchair accessible tickets the same price? Great seats are available at every price point, from premium tickets to student rush tickets, and are easy to buy online, by phone, or in person at theater box offices. Most theaters are just steps from Times Square, making this both a convenient and cost-effective method. For most shows, you can get information and tickets by calling Tele-charge or or Ticketmaster or Service charges may be added to the price of your tickets.
For easy ticketing on the go, visit Broadway or download the Broadway app for Android or for iOS for easy ticketing on the go. Broadway by The Broadway League is a resource for special family offers and unique Broadway experiences. Get discounts and access special events and activities throughout the year. Visit www.
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