If your card is set up for autoload and your 19 th birthday is coming up, follow these steps: 1 Disable Autoload before the new pass is loaded. This will prevent a product from being loaded that you will not be able to fully use.
Regardless of whether you use cash or a Monthly Pass, you must tag your card to a card reader every time you board. Your tag is your proof of payment. I have a Local Pass, but need to take an Express route.
How do I pay the difference? The Local Monthly Pass will provide a local fare credit. The additional fare required for the Express route will be paid with cash from the Clipper card. If you do not have enough cash value on your Clipper card to pay the difference for the upgrade, your pass will not be accepted and you will need to pay full cash fare for the ride.
Can I combine my Clipper card and another form of payment to pay for my ride? You cannot combine cash, tickets or tokens with a portion from your Clipper card. For current inter-agency transfer information, click here.
Can I use my card to pay the fare of someone traveling with me? Clipper cards are for individual use. The Clipper cards also have a feature that stops you from tagging more than once on the same bus within a 5-minute time frame.
This feature was built in to protect you from accidentally tagging and being charged twice. Caltrain monthly pass is available on Clipper only. Riders with monthly passes need to activate the pass by tagging the boarding and exiting stations on the first ride of the month. Train conductors will check the card with a reader to see whether the fare is paid. If you plan to buy a monthly pass online or over the phone, it can take up days for the reader to recognize your ticket or pass.
It is a good idea to buy the monthly pass a few days before the beginning of the month. If you want your ticket or pass loaded immediately, you should purchase your pass at a retailer, select Caltrain Clipper machines, VTA, or Muni ticket machines. If you forgot to tag off the system within 4 hours, you'll get stuck paying the maximum fare. If you decide not the take the train, tag off at the station within 15 minutes to receive a full refund.
If you want travel to a station that your ticket or pass doesn't cover, you can purchase a "zone upgrade" to use along with a valid Caltrain ticket or pass. Each zone upgrade is good for four hours as long as your original ticket or pass is still valid.
Riders using Clipper card with a monthly pass need to buy a zone upgrade from a ticket machine or mobile app. If you use Clipper for zones beyond what your monthly pass covers, you'll be charged for a regular one way fare on e-cash. Youth and senior passengers require special Clipper cards to load discounted monthly passes. To obtain a youth or senior card, you will need to visit any of these offices and bring documentation to show eligibility.
Map of Caltrain system with fare zones. The primary purpose of the Clipper card is to make the fare payment process easier, especially for commuters that depend on different agencies. Clipper card has become a necessity for many frequent transit riders because nearly all transit agencies including Caltrain that have accepted Clipper now only offer its passes for Clipper cards only. To use Clipper to pay, just tag on card on the reader located on board the vehicle or at the station.
A beep will signal that the fare amount has been deducted or the pass on the card has been validated. It is free when ordered online with autoload. Cards for youth and seniors are free. To obtain these cards, you will need to submit an application to these transit offices in person. Documentation proving eligibility is also required.
Overall, there are only 6 Caltrain stations where you can add values or pass onto your Clipper card. If you choose to add value through the web site, it would take up to five days for the values to show up on the reader. If you want to use your values immediately, you will need to add value through retail outlets like Walgreens , transit offices, or add value machines.
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